APLICAÇÃO DO CONTROLE ESTATÍSTICO DE PROCESSO EM UMA INDÚSTRIA AUTOMOBILÍSTICA

Abstract

The competitive landscape requires continuous process improvement. Of course this implies the reduction of variability. As a result, there is an increasing need to continually improve processes. Having as objective the competitiveness and the improvement of their productive processes the companies, has been increasing evolution using statistical tools, for the development as well as for the monitoring of their productive processes. In this context is the focus company of this study, in which the objective is to use statistical tools to explore the capacity indices of a cutting process in an automobile industry to analyze the process capacity, since a process is capable if its indices capacity are within company and customer specifications. The use of the Statistical Process Control (CEP) methodology will be used to quantify how well the process meets customer requirements. The study takes the forms of bibliographic research, case study and data collection survey, so it is classified as exploratory and descriptive as to its objectives. In short, the purpose of this paper is to briefly show the process capability and finally to present that it could take advantage of the opportunity to reduce losses in its production through the use of statistical quality control.